FAQ

Frequently Asked Question By Our Customers

Quick answers about costs, timelines and warranties for Toronto glass repair projects.

1How fast can you replace a broken store window?

Downtown locations often within 4 hours; same-day for most GTA addresses.

2Do you handle insurance paperwork?

Yes—we photograph damage, file forms and bill your provider directly.

3What’s covered under warranty?

Ten years on workmanship, two years on hardware and manufacturer glass defects.

4Do you service condo buildings?

Yes, we work with condo owners and property managers, including high-rise units. We’re familiar with condo board requirements.

5Can you match the tint or coating of my existing glass?

In most cases, yes. We carry a wide range of low-E, tinted, and reflective coatings to blend seamlessly with existing panes.

6What types of payment do you accept?

We accept Visa, MasterCard, debit, e-transfer, and invoicing for commercial clients.

7 How long does it take to install custom-cut glass?

Standard orders take 2–5 business days. For urgent jobs, we offer same-day or next-day service using in-stock glass.

8Are your glaziers insured and licensed?

Yes, all technicians are fully licensed, WSIB-insured, and trained in safety and Ontario Building Code compliance.